Responsibilities:

• Actively participate as a member of the client’s treatment team providing pertinent input regarding client concerns, progress, etc.
• Work collaboratively with client’s network of supports and other types of providers involved with the client to improve clients’ chances of positive outcomes in treatment (parents, teachers, probation/FINS officers, DHS case workers, ministers/youth leaders, care coordinators and other community agencies and organizations)
• Provide clinical and behavioral interventions as outlined in a client’s treatment plan and guided and supervised by the treating therapist, to assist the client in resolving or improving symptoms of mental and behavioral health disorders, that are disrupting the client’s ability to function daily physically, emotionally, socially, and/or educationally. Interventions must be individualized, can take place one-on-one, in a group setting with peers or with the family or with the parents/caregivers of the client.
• Respond to phone calls, contacts, and other communications from client, family members, guardians, outside agencies and referral sources in an appropriate, professional and timely manner.
• Assist support staff as needed and appropriate in securing PCP referrals, parent/guardian signatures on necessary documents, reminding clients of appointment with physicians and therapists, obtaining updated demographic information, etc.
• Provide transportation to client and family as needed and appropriate to help ensure compliance with treatment.
• Attend regular staff meetings.
• Accurately document interventions and services provided in detail (both billable and non-billable) in an Electronic Medical Record (EMR) in the format and timeframes outlined in the organization and department policies and procedures.
• Check Alerts daily in the Electronical Medical Record to review and electronically sign necessary treatment documents sent to you.
• Check emails a minimum of twice a day (morning and afternoon) and respond timely.
• The ability to consistently perform these duties and represent Methodist Family Health in the most professional, ethical manner consistent with our mission to provide the best possible care to those who may need our help and to treat the whole person: behaviorally, emotionally and spiritually.

Qualifications:

• Must be at least twenty-one (21) years of age.
• Must have a minimum of 60 hours of college education, but a bachelor’s degree in a Human Service field is preferred (Social Work, Psychology, Sociology, Child and Youth Development, Criminal Justice, etc.).
• Must possess excellent communication and strong customer services skills.
• Possess good computer skills, some experience with Microsoft Word and Excel. applications preferred, but not required.
• Ability to document accurately and professionally.
• Experience working with “at-risk” youth or other populations with special needs preferred.
• Ability as a self-motivator and the aptitude to work in a high stress fast paced position with a minimal amount of supervision.
• The QBHP must meet the definition of a Qualified Behavioral Health Provider, as outlined by Arkansas Medicaid standards and regulations, which requires the completion of a minimum of 40 hours of paraprofessional training and successful completion of all written exams and competency-based skills demonstrations. This training will be provided during your first two weeks of employment.
• The QBHP must also participate in the supervision requirements outlined by the Arkansas Medicaid standards and regulations to maintain certification as a Qualified Behavioral Health Professional including weekly face-to-face supervision, monthly observations, annual continuing education and completion of exam(s).
• Must be physically capable to receive verbal and written directions.
• Remains current in Crisis Prevention Intervention Training, CPR & First Aid.
• Must be willing and able to work with all patients of Methodist Family Health, regardless of gender.
• Must have good auditory, visual and olfactory ability.
• Use hands and fingers to handle or feel objects, tools or controls.
• Must be able to maintain effective audio, visual discrimination and perception needed for making observations, communicating with others, reading and writing, and operating office equipment and other treatment equipment.
• Must be able to use a telephone to communicate verbally and a computer to communicate through written means, to review information and enter/retrieve data, to see and read characters on a computer screen, chart or other treatment items.
• Requires the ability to sit for long periods of time and intermittently walk, stand, stoop, kneel, crouch and reach with hands and arms.

COVID-19 and Influenza vaccinations are mandatory and required (subject only to qualified exemptions).

Other:

The individual employed in this position may accept other reasonable assignments, which may be necessary, for efficient operation of assigned programs as there is time and opportunity.

Physical Demands

The physical demands described must be met by the employee to successfully perform the essential functions of the position. While performing the duties/tasks of this job, the employee is regularly required to talk and hear. Requires the ability to lift up to 20 pounds, bend or stoop, stand and sit.

Level One – Full Access:

Ongoing regular access to PHI of all forms while the employee is on duty and performing within the scope of his or her job as defined by the employee’s job description, and Policy and Procedure. “Such access must be for cause, consistent with job responsibilities and related to patients, claims, audits, reviews and other legitimate business purposes.” (e.g. Physicians, nurses and other clinicians)

Job descriptions are not intended, nor should be construed, to be all-inclusive lists of all responsibilities, skills, efforts or working conditions associated with a job. While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from particular jobs and to assign other duties as necessary.

Education

Required

• Some college or better

Preferred

• Bachelors or better
• Associates or better