Job Overview
Intake Specialist / Admissions Clinician
Reports To: Patient Services Director
Department: Adult Residential Treatment Program
FLSA Status: Non-Exempt
Travel: <5%
Job Status: Full-Time
Shift/Schedule: M-F 8:30-4:30
Position Summary
The Intake Specialist / Admissions Clinician serves as the initial point of contact for clients and visitors seeking AODA and mental health services within our organization. A clinician in this role possesses the clinical skill and experience to screen for level of care, triage, coordinate and provide referrals for individuals inquiring about our programs and services. This role is also responsible for planning, assessing, and admitting clients to the residential treatment program. The Admissions Clinician must possess excellent oral and written communication skills, strong attention to detail, and organizational skills.
Reasonable Accommodations Statement
Persons occupying this position must be able to perform all essential functions, with or without reasonable accommodation.
Essential Functions
- Explaining the scope of the organizations services to current and potential clients, including walk-ins.
- Identifying the clients need via phone screening for preventive, remedial or rehabilitative services and the availability of existing services.
- Ability to present in a professional manner to internal and external clients in person, on telephone, and in written communication including times of crisis.
- Complete the admissions process for residential treatment in entirety, from initial contact through intake.
- Manage bed availability and admissions calendar for residential treatment program.
- Work with insurance companies to verify benefits, member responsibilities, and obtain authorizations for the residential treatment program and other programs, as necessary and appropriate.
- Collaborate with the residential treatment programs clinical team regarding admissions and current clients.
- Collaborate with internal and external referral sources for admissions to residential treatment, including triage to multiple programs within the organization.
- Complete clinical documentation in compliance with federal, state, county, and organizational policies and procedures within the electronic health records system.
- Uphold the organizations ethics and customer service standards.
- Other duties as assigned.
Qualifications
- Masters degree in social services and 2 years of related experience
- Certification as Substance Abuse Counselor (SAC) or Substance Abuse Counselor in-training (SAC-IT)
- Licensure as a Clinical Social Worker, Professional Counselor, or Marriage and Family Therapist, preferred
Physical Requirements
- Light, less than 10 lbs.
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee’s ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.
Tellurian is an equal opportunity employer who fully supports equal access for all qualified individuals regardless of race, color, religion, gender, age, national origin, veteran status, disability, genetic information or testing, family and medical leave, and sexual orientation. We prohibit retaliation against individuals who bring forth a complaint in good faith to the employer or government agency, or participate in said investigation of any complain, or otherwise oppose discrimination.
- Paid Time Off starting at 3 weeks (15 days) the first year, plus sick time and holiday time
- Health, Dental, Vision, Short Term Disability, Long Term Disability, Flexible Spending, Basic and Supplemental Life Insurance available the 1st of the month following 30 days of employment
- 401(k) participation; Tellurian offers a match up to 3%
