Job Overview
Location
White Plains, New York
Shift:
Rotating (United States of America)
Description:
Behavioral Health Access Coordinator
#Where Amazing Works
Bring your outstanding interpersonal skills to New York-Presbyterian, and serve as a dependable resource for people seeking psychiatric services of the highest caliber. Over a century ago, NewYork-Presbyterian/Westchester Behavioral Health Center introduced the world to humanistic psychiatric care. Today, we remain at the forefront of the field—and our Access Center is essential to our success. Each year, our Access Center staff members process around 5,000 admissions, in addition to handling thousands of informational phone calls for both inpatient and ambulatory services. With an unwavering commitment to exceptional customer service, these professionals continually strive to improve the efficiency, effectiveness and overall experience of each patient interaction. Now, you have the opportunity to help make it possible:
Communicate with people on the phone and in person to answer a wide range of questions regarding service options for patient’s psychiatric services. Collect demographic, clinical and insurance information from patients to facilitate assessment for triage, and provide financial/benefits information to patients and their families. Manage bed assignments through the Centralized Psychiatry Access Center to best meet the clinical needs of our patients. Coordinate the logistics associated with the admission, discharge, and transfer processes. Regularly evaluate the operations of our Access Service to identify opportunities for improvement, and participate in quality/performance improvement initiatives. Join a tight-knit team that values collaboration, open communication and patient-centered care. Enjoy the rewarding feeling that comes with helping people in need.
This is a full time 5 days/week (see shift details below) at NewYork Presbyterian Westchester Behavioral Health Center.
Shift Details:
Friday, Monday and Tuesday: 8am to 4pm
Saturday and Sunday: 8am to 4pm.
Preferred:
- Prior experience in a psychiatric setting with strong data entry skills
- College Degree
Required:
- High School Diploma or GED
- Basic Life Support (BLS) certification
- Ability to develop clear conceptualization of program offerings across campuses of the Department of Psychiatry
- Strong communication and interpersonal skills
Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, diversity, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.
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- #1 in New York, “America’s Best Hospitals 2021-2022.” – U.S.News & World Report
- 2021 “Employees’ Choice Awards: Best Places to Work” – Glassdoor
- 2021 ” Best Workplaces in Health Care & Biopharma” – Fortune
- 2020 “America’s Best Employers in New York State” – Forbes
- 2020 “Working Mother 100 Best Companies” – Working Mother
- 2020 “Best Companies for Multicultural Women” – Working Mother
- 2020 “Best Workplace for Men in Nursing” – American Association for Men in Nursing
Discover why we’re #1 in New York and a best employer at: nyp.org/careers
NewYork-Presbyterian Hospital is an equal opportunity employer.
