Case Manager I

Texas Health and Human Services

Job Overview

Job Description

Are you ready to be professionally challenged? Are you looking to be part of a dynamic team of engaged and committed professionals? Then the Health and Specialty Care System (HSCS) may be just the place for you! The HSCS is comprised of nine psychiatric hospitals located throughout the state, and one youth residential psychiatric center in Waco. The HSCS is a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission. The hospitals provide state-of-the-art treatment that is recovery-oriented and science-based. Whether in a direct-care or support role, your contribution will make a difference in the life of a Texan.

The Case Manager I will work Monday to Friday, 8:00 AM to 5:00 PM on the Competency Program.

The Case Manager will be responsible for a broad range of tasks and responsibility, which falls under this role. The Case Manager I is under the supervision of the Chief Social Worker. Ensures the effective care and treatment of the patients by providing a safe, therapeutic, Social Learning environment through demonstration, application, and supervision of other staff in the principles and techniques of the Competency Program. Serves as an effective champion for the Social Learning approach. This individual will assume a lead patient advocate role and will coordinate functions to learning approach and will coordinate functions to ensure patients on the Competency Program actively involve themselves in those activities which will promote acquisition of skills to enhance their ability to function more independently and successfully in the community upon resolution of legal conflict. Specific tasks are assigned relative to the program service delivery and each Case Manager will possess sufficient knowledge and skills to provide adequate services related to the assessment and treatment of forensic mental health patients and to assist and consult with staff representing other disciplines in preparation of appropriate recovery programs for each patient.

The Case Manager I will serve as case manager for assigned patients and be a member of the multidisciplinary treatment team. They will lead Competency Groups and consistently model socially acceptable interactions and behaviors. They will use positive reinforcement to facilitate desired outcomes. They will support and implement decisions made within the QIT and QIC.

Essential Job Functions

Functions as an effective member of the Treatment / Recovery Team in the formulation, implementation, and review of comprehensive treatment plans for patients on the unit. Completed required documentation using information from pertinent clinical evaluation tools and processes maintained within the Competency Program.

Will coordinate patient advocate functions to include, but not limited to MHA visits, visitation lists acquisitions of social security cards, eyeglasses, etc.

Actively participates in all necessary audits, evaluations, and observations.

Demonstrate problem-solving skills and promote a sense of teamwork by being an active participant in clinical management / patient care / in-service meetings.

Conduct Competency Restoration groups.

Knowledge Skills Abilities

Assume the responsibility to act professionally on his / her judgment and initiates requests for professional support on a consultative basis as needed.

Possess an ability to work cooperatively and effectively with the other program staff.

Possess an ability to communicate effectively using both oral and written methods of communication.

Possess a general knowledge of available community resources and the means to access them effectively.

Demonstrates an ability to read and comprehend clinical assessments, identify pertinent information, and be able to integrate these reports and information into treatment plans.

Registration Or Licensure Requirements


Initial Selection Criteria

Associate degree from an accredited college or university with major course work in social, behavioral, or related field.

Related work experience may substitute for the required education for a year for year basis with maximum substitution of two (2) years.

Additional Information

Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aid, Medication Aide and Employee Misconduct, and HHS OIG list of Excluded Individuals/Entities. Males between the ages of 18-25 must be registered with the Selective Service.

All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.

Salary Note: The salary offered will follow HHS starting salary guidelines which are typically made at or near the posted minimum of the salary range.

According to the Centers for Disease Control and Prevention, healthcare workers are considered to be at significant risk for acquiring or transmitting hepatitis B, measles, mumps, rubella, varicella (chicken pox), tetanus, diphtheria, pertussis (whooping cough), and influenza. All of these diseases are vaccine-preventable. As a result, state hospital policy requires employees be vaccinated according to their level of contact with patients. In the event you choose to not be immunized for the influenza virus, you may be required to wear a mask and take other protective measures.

All new hire candidates will be required to receive COVID-19 medical screening (nasal test) as part of the due diligence process.

MOS Code

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to: 68X, 4C0X1. All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor’s Military Crosswalk at

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

I-9 Form – Click here to download the I-9 form.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Seniority Level



  • Non-profit Organization Management
  • Financial Services
  • Hospital & Health Care

Employment Type


Job Functions

  • Other

Pay range unavailable

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