Job Overview
- Represent PPA in service provider networks.
- Assist in coverage of the Front Desk.
- Develop and safe-keep a workplace that values and supports a culturally diverse work environment.
General Responsibilities
- Maintain accurate record of hours worked and turn in timesheets on schedule.
- Attend trainings required of employees.
- Maintain confidentiality of program, staff and clients.
- Maintain cooperative relationships with residents/businesses in surrounding neighborhood.
- Contribute to the mission of Catholic Community Services and Catholic Housing Services.
- Contribute to and support a positive, team-oriented work environment.
- Perform other job-related duties as assigned.
Qualifications:
MINIMUM QUALIFICATIONS:
- Two years direct service experience which includes providing linkage services, advocacy for low-income populations and working with special needs populations.
- Experience working with culturally diverse groups.
- Working knowledge of local community agencies and resources.
- Understanding of harm reduction and housing first service models.
- Demonstrable experience with Trauma Informed Care.
- Experience working with or knowledge of homelessness, mental illness and/or chemical dependency.
- Ability to clearly set and maintain personal and work boundaries.
- Demonstrable problem-solving/issue assessment skills, intervention planning/ implementation skills, and crisis intervention/conflict mediation skills.
- Ability to contribute to a positive work environment that fosters respect, teamwork and excellence.
- Excellent oral and written communication skills.
- Basic computer skills with ability to maintain up to date and meticulous records, including case notes and electronic log entries.
- Ability to work independently and as part of a team.
- Ability to work within the mission, goals and objectives of Catholic Community Services and Catholic Housing Services.
PREFERRED EXPERIENCE:
- Experience working in a supportive housing facility or an understanding of residential settings.
- Bachelor’s degree or higher in Social Work or a related field.
- Five years of experience working in Housing First Programs
