Job Overview
CST Case Manager
4534 S Western Avenue
Chicago, IL 60609
Non-Exempt, Full-Time
Healthcare Alternative Systems, Inc. (H.A.S.) is a 501 (c) 3 non-profit organization providing behavioral health services to Chicago and the surrounding communities. We offer a continuum of programs addressing substance abuse, mental health, adolescent issues, family relationships, and more. Every year, H.A.S. serves over six thousand individuals.
Benefits:
- Competitive hourly salary
- Health insurance (PPO, HMO)
- Paid time off
- Dental insurance
- Vision insurance
- Flexible spending account (FSA) / Health savings account (HSA)
- Life insurance
- CEU eligible on-site trainings
- Supervision
- $200 Professional Development
Essential Functions:
Under the direct supervision of the Program Manager, this position is responsible for offering technical assistance and case management linkage and referrals as needed. Additionally, the case manager coordinates with the treatment team the plan of care for participants with mental illness and/or substance use issues. A CST Case Manager acts as a liaison between participant/family and clinician to ensure that their non-clinical case management needs are being met.
CST Case Manager Responsibilities:
- Manages a caseload of 18+ participants to ensure adequate services are being provided to assist participants with meeting their treatment needs
- Participates in regular staff meetings held at position location.
- Links participants to needed and available community resources including legal, medical, housing, transportation, mental health, financial, etc.
- Provides ongoing supportive and/or case management functions in accordance with the problems, needs, and the strategies identified within the service/treatment plan in order to help the participants to achieve the stated goals and objectives.
- Provides face to face reviews with the participant and/or relevant staff on a regular basis.
- Documents all service contacts on a timely basis including face-to-face interviews, collateral and networking contacts, correspondence and maintains the case records in accordance with agency and regulatory standards and requirements.
- Collaborate with the treatment team to ensure compliance and to work toward improved participant outcomes.
- Provides anti-stigma education to the community and individuals dealing with mental illness and/or substance use disorders as well as information on prevention, treatment, and recovery for participants.
- Meets regularly with the Program Manager as a means of enhancing professional growth, reviewing and processing the provision of case management services, and dealing with appropriate administrative issues.
- Maintains a networking relationship with community agencies, clinics and supportive services for referrals/linkages and ancillary services.
- Provides specific case management support, services, and documentation associated with any private or public grants.
- Provides monthly progress reports to Program Manager.
- Performs other duties as assigned by the Program Manager.
CST Case Manager Qualifications/ Skills:
- Strong organizational, communication, and critical thinking skills, including the ability to work as part of a collaborative treatment team.
- Basic knowledge of computer keyboard.
- Bilingual/Bicultural is preferred (English/Spanish).
- Must be flexible with hours to accommodate participant needs.
- Possession of valid Illinois Driver’s license and willingness to use personal vehicle in course of employment.
- This position will require traveling to the different communities.
- Maintain valid insurance for personal vehicles utilized for work; Daily access to a well-maintained vehicle with $50,000 bodily injury liability/$100,000 personal injury liability/$25,000 property damage liability.
Education and Experience Requirements:
- Bachelor’s degree in a human services field, like social work, psychology or sociology or from a regionally accredited educational institution which has U.S. Department of Education approval, is required; or a minimum of two years in college working on degree is preferred.
EOE
