Job Overview
Job Summary
Lee Health is seeking a Customer Service Rockstar to join our growing organization! Come and be part of the largest healthcare network in Southwest FL! This position involves working in Naples FL at our Behavioral Analysis Center. You will be responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Bi-lingual Spanish Speaking is a big plus!
Duties:
- Handling telephones
- Patient appointment scheduling
- Patient check-in
- Insurance verification
- Authorization
- Pre-certifications
- Referrals
- Posting charges
- Initial collections
- Preparing well-coded and accurate billing and maintenance of medical records
- Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts.
- Late hours, holidays and weekends may be required.
- Other duties as assigned by the Manager/Supervisor of the department.
Educational Requirements
Degree/Diploma Obtained
Program of Study
Required/
Preferred
Preferred
and/or
High School Diploma or Equivalent
Required
Experience Requirements
Minimum Years Required
Area of Experience
Required/
Preferred
Preferred
and/or
Less than 1 Year
Clerical/Administrative
Required
and
Insurance
Preferred
or
Customer Service
Preferred
Additional Requirements
1-2 years prior experience required for Lee Health Solutions.
State of Florida Licensure Requirements
Licenses
Required/
Preferred
Preferred
and/or
Not Required
Certifications/Registration Requirements
Certificates/Registrations
Required/
Preferred
Preferred
and/or
Additional Requirements
Basic Life Support (BLS) may be required at some locations within 90 days of hire.
Work Type:
Full Time
Primary Shift:
Shift: Shift 1
Location:
GCHSWF – Naples Nicklaus
US:FL:Naples
