Customer Service Representative-Applied Behavior Analysis-Naples

Lee Health

Job Overview

Job Summary

Lee Health is seeking a Customer Service Rockstar to join our growing organization! Come and be part of the largest healthcare network in Southwest FL! This position involves working in Naples FL at our Behavioral Analysis Center. You will be responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Bi-lingual Spanish Speaking is a big plus!

Duties:

  • Handling telephones
  • Patient appointment scheduling
  • Patient check-in
  • Insurance verification
  • Authorization
  • Pre-certifications
  • Referrals
  • Posting charges
  • Initial collections
  • Preparing well-coded and accurate billing and maintenance of medical records
  • Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts.
  • Late hours, holidays and weekends may be required.
  • Other duties as assigned by the Manager/Supervisor of the department.

 

Educational Requirements

Degree/Diploma Obtained
Program of Study
Required/
Preferred
and/or
High School Diploma or Equivalent
Required

 


Experience Requirements

Minimum Years Required
Area of Experience
Required/
Preferred
and/or
Less than 1 Year
Clerical/Administrative
Required
and
Insurance
Preferred
or
Customer Service
Preferred

Additional Requirements

1-2 years prior experience required for Lee Health Solutions.

 

State of Florida Licensure Requirements

Licenses
Required/
Preferred
and/or
Not Required

 


Certifications/Registration Requirements

Certificates/Registrations
Required/
Preferred
and/or


Additional Requirements

Basic Life Support (BLS) may be required at some locations within 90 days of hire.

Work Type:

Full Time

Primary Shift:

Shift: Shift 1

Location:

GCHSWF – Naples Nicklaus

US:FL:Naples

Job Location

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