Job Overview
CAREER DESCRIPTION
HEALTH PROGRAM SPECIALIST
In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates:
Effective July 1, 2022 – 3.5% increase
Salary may be negotiable within the range listed above, based on position requirements and successful candidate’s qualifications, subject to appropriate authorization.
OPEN TO THE PUBLIC
This recruitment is and will remain open to the public on a continuous basis for a minimum of five (5) business days until the needs of the County are met. This recruitment will establish an open eligible list to fill current and future Health Program Specialist vacancies. The eligible list established may also be used to fill similar and/or lower level classifications throughout the County of Orange.
THE AGENCY
The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of seven (7) service areas – Correctional Health, Director’s Office, Finance & Administrative, Medical Health, Mental Health & Recovery, Public Health, and Strategy & Special Projects – is committed to meeting the health needs of the diverse Orange County community.
THE DEPARTMENT
Authority and Quality Improvement Services (AQIS) is a Mental Health and Recovery Services (MHRS) function area that supports programming in the other two MHRS function areas: Adult and Older Adult (AOA) and Children, Youth and Prevention Behavioral Health (CYP) Services. It supports MHRS’ two managed care programs, the Mental Health Plan (MHP) and the Drug Medi-Cal organized Delivery System (DMC-ODS) as well as their other mental health and Substance Use Disorder (SUD) programming.
COURT PROGRAMS/SUD UNIT
The Court Programs/SUD unit of AQIS oversees the DUI, PC1000 and PC1210 programs in Orange County. The Court Programs/SUD Unit provides regular monitoring, technical assistance, and quality improvement services to the contracted providers who offer these programs. The unit audits providers to ensure compliance with State regulations and to assist providers in rendering services to the public. Staff are also responsible for supporting County SUD program monitoring and regulatory compliance with administrative requirements of DMC-ODS and Substance Abuse Bloc Grant (SABG) funded programs.
The Court Programs/SUD unit of AQIS oversees the DUI, PC1000 and PC1210 programs in Orange County. The Court Programs/SUD Unit provides regular monitoring, technical assistance, and quality improvement services to the contracted providers who offer these programs. The unit audits providers to ensure compliance with State regulations and to assist providers in rendering services to the public. Staff are also responsible for supporting County SUD program monitoring and regulatory compliance with administrative requirements of DMC-ODS and Substance Abuse Bloc Grant (SABG) funded programs.
THE OPPORTUNITY
The Health Program Specialist (HPS) is an administrative position utilized within AQIS under the supervision of the program supervisor. The HPS in AQIS Court Programs/SUD Unit is instrumental in ensuring that clients receive quality services in a safe environment. The HPS is responsible for the programmatic and fiscal integrity of contracted DUI, PC 1000.1 and PC1210 programs. The HPS is responsible for conducting site visits of County programs and creating monitoring reports, corrective action plan templates, and various other communications for providers, the State Department of Health Care Services (DHCS), County partners, and the public.
The HPS is also responsible for reviewing requirements for beneficiary access to services; beneficiary informing, rights, and protections; staffing patterns; and communicating new processes to other monitoring staff across the system.
In addition, duties for this position include, but are not limited to, the following:
- Conducting both formal and informal reviews of contracted provider(s) to identify deficiencies and/or areas of non-compliance, and to verify corrective action is taken
- Ensuring compliance with the applicable statutes and regulations by any licensed program within the County’s jurisdiction
- Providing technical assistance to contract provider staff by organizing training sessions, meetings, and conferences
DESIRABLE QUALIFICATIONS & CORE COMPETENCIES
The ideal candidate will possess program and contract monitoring experience with behavioral health programs. Specific experience in SUD programs is highly desirable.
In addition, the ideal candidate will possess extensive knowledge and/or experience in the following core competencies:
Professional and Technical Expertise
- Understanding of adults, older adults, and transitional age youth living with SUDs
- Understanding of program components for target population based on laws, rules, and regulations for treatment providers of SUDs
- Understanding and application of the regulatory requirements of California Code of Regulations (CCR), Title 9, Division 4, Chapter 3 and quality management principles
- Conducting contract monitoring and implementing compliant practices and procedures within a public sector setting
- Possessing intermediate to advance proficiency in Microsoft Office Programs
Analyzing and Interpreting Data
- Using various data bases to track, analyze, and report data outcomes
- Reviewing, comprehending, and evaluating contract specifications and assessing the efficacy of services
- Determining and navigating impacts of new or current legislation on behavioral health programs
Fact Finding
- Conducting audits to determine compliance with State and Federal requirement and articulating contract requirements
- Investigating and researching sensitive issues and/or complaints
Writing | Oral Communication
- Participating in conferences, professional training, and group discussions and effectively disseminating information to team members
Attention to Detail | Self-Management
- Organizing, scheduling/planning visits, conducting trainings and presentations
- Meeting timeframes and responding to requests and communication in the timely manner
- Demonstrating excellent attention to detail and quality assurance/improvement skills
Relationship Building
- Working with team and supervisor toward established goals of unit
- Understanding of global perspective and supporting the larger Division goals and program’s missions
MINIMUM QUALIFICATIONS
RECRUITMENT PROCESS
Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, applicants who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process.
Veterans Employment Preference
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) to review the policy.
Application Screening(Refer/Non-Refer)
Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step.
Online Assessment (Weighted 100%)
Applicants who meet desirable qualifications will be invited to participate in a series of online examinations related to the essential job functions. The most successful candidates will be placed on an eligible list.
Based on the Department’s needs, the selection procedures listed above may be modified. Candidates will be notified of any changes in the selection procedures.
Eligible List
Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for current and future vacancies.
Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for current and future vacancies.
ADDITIONAL INFORMATION
Please see below for important information regarding COVID-19 related requirements.
The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows:
Workers, who provide services in certain Medical or High-Risk Settings, will be required to provide proof of full vaccination from COVID-19 or to wear a mask and undergo weekly COVID-19 testing.- Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted. (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted, they will be required to wear a mask and undergo weekly COVID-19 testing.)
The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position.
EMAIL NOTIFICATION
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.
NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.
Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with “governmentjobs.com” and “ocgov.com.” If your email address should change, please update your profile at www.governmentjobs.com.
FREQUENTLY ASKED QUESTIONS:
Click here for additional Frequently Asked Questions.
Questions? For specific information pertaining to this recruitment, contact Keren Duran at 714-834-5292 or by email at kduran@ochca.com .
EEO INFORMATION
Orange County, as an equal employment opportunity employer,
encourages applicants from diverse backgrounds to apply.
Non-Management Benefits
In addition to the County’s standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays-we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS).
Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
http://www.ocers.org/active-member-information
Click here for information about benefits offered to County of Orange employees.
More Information
- Salary Offers $55,078 - $74,235 a year
