Mental Health Educational Consultant

Mental Health Educational Consultant

About Us
eLuma is the premier provider of live, online therapy services (also known as teletherapy and telepractice) and software solutions for kids and adolescents. We specifically provide online speech therapy, occupational therapy, physical therapy, mental health, and school psychology services to students in K-12 schools.
With a national network of high-quality therapists & educators, an innovative software platform, and a game-changing case management system, eLuma empowers K-12 special education programs to provide related services in the most effective, cost-efficient, and dependable way. eLuma is one of the fastest-growing companies in this exciting niche.

Opportunity
We aren’t just offering another product, EdTech software app, or tech-enabled service. We are changing the therapy world for the better and creating a powerful social impact. You will work with the Founder/CEO and the entire eLuma team to keep building and scale a solution. The National Institute of Mental Health (NIMH) estimates that 45% of individuals with mental illness don’t get the treatment they need, the National Institute of Deafness and other Communication Disorders (NIDCD) reports that 1 in 12 has disorders related to voice, speech, language or swallowing. What’s more, as the Baby Boomers continue to age, the need for skilled therapists in all disciplines will continue to increase. The world needs a solution to manage and resolve crisis-level shortages and broken delivery systems. eLuma is poised to take this solution to the world. Come change the world with us!
Our team is passionately dedicated to improving the lives of thousands of students we serve, and we are searching for a Mental Health Education Consultant who will support our Sales team. As eLuma grows, the position will evolve and responsibilities may change over time.
We are looking for a seasoned, hardworking, smart, and over-achieving Mental Health Educational Consultant with proven experience and a passion for selling mental health services and solutions to K-12 executives.
You will be responsible for assisting the Account Executives in selling to new prospects and farming back into existing customers to ensure high renewal and customer satisfaction levels. Measures of success include new customer acquisition rates, renewal rates, up-selling, cross-selling, customer satisfaction, and contribution to the overall sales team and business success.

Responsibilities

• Support Sales by providing education, attending sales calls, events, and hosting educational events
• Create resources and content to support the sales process, including internal communications, sales presentations, competitive documentation, templates, clinical knowledge base, and documentation tutorials for eLuma’s proprietary software
• Partner with sales executives to plan, prepare and execute strategic deals in complex sales cycles
• Help model any new business case associated with mental health sales
• Successfully match customer pain/requirements to proposed solutions
• Work cross-functionally with other departments to support the sales team and ensure the mental health quota team goals are met
• Provide sales knowledge and expertise in addressing operational processes that align with the sales contracts
• Partner with cross-team mental health experts and product owners, to ensure the accurate delivery of services, based on the sales contracts
• Ensure accurate documentation of requirements and clear communication with other teams involved post-sale
• Create and deliver powerful presentations and demos that communicate the uniqueness of the value proposition
• Manage all mental health requirements of RFP / RFI responses with help from the Clinical Services team
• Effectively communicate client needs to the mental product development teams for future service offerings
• Collect and document competitive intelligence
• Perform other duties as assigned

Requirements and skills:

• Proven work experience as a Mental Health Professional, Educational Consultant, or related field
• Business-minded focus on growing the business while staying focused on students
• Ability to forge strong, long-lasting relationships with senior K-12 decision-makers
• Ability to creatively explain and present complex concepts in an easy to understand manner
• Strong mental health background with understanding and/or hands-on experience in mental health strategy/delivery in K-12 schools
• Excellent written and verbal communication skills
• Excellent presentation and creativity skills
• Willingness to travel up to 30%
• Attending conferences and/or meetings is an essential part of this role, which may require proof of full COVID-19 vaccination per CDC guidelines
• Master’s degree in relevant field or equivalent experience in Mental Health School Social Work, School Counselor, or School Psychologist

About You:

• You embody the eLuma values and culture.
• You are organized and detail-oriented.
• You have excellent presentations and communication skills
• You love to help salespeople communicate the value of eLuma
• You have a growth mindset. You love to learn and support the learning of others.
• You are flexible and adaptable in a fast-paced and ever-changing environment, stress management is your middle name.
• You enjoy supporting internal teams through effective communication and process refinement.
• You are comfortable presenting in front of small and large groups, both internal and external audiences.
• You enjoy sharing your mental health knowledge in written and verbal formats.
• You are a self-starter and enjoy developing new processes.
• You are comfortable collaborating with a multidisciplinary team to achieve team goals and complete projects.

Benefits:

• Health, Vision, Dental, and Life Insurance
• 401(k)
• Paid Holidays and PTO
• Incentives and potential bonuses
• Flexible work schedule
• Remote work

Please visit our website, www.eluma.com to learn more about us and apply today.

Job Type: Full-time