Program Director

PROGRAM DIRECTOR JOB DESCRIPTION

Job Title: Program Director

Reports To: Administrator/COO & CEO

Position Summary

The Program Director is responsible for direct service to clients, coordinates the smooth day-to-day operation of the program, and supports the Administrator in administrative duties as directed. The Program

Director collaborates as a member of the multidisciplinary team (Treatment Team) to deliver effective treatment.

Essential Duties and Responsibilities

Facility Monitoring and Staff Support

• Collaborative oversight of program and ensure facility is running smoothly
• Manage Client Care Technician staff, including weekly meetings. Provide support as needed to Client Care Technician staff
• Hiring, training, supervision and development of mental health workers
• Oversight of environment of care, treatment schedule, client groups and logistics related to any outside appointments
• Review round records daily and report any concerns to the Treatment Team
• Monitor client requests or feedback and all related recording or communication
• Ensure HIPPA compliance in every aspect of facility operations and client care
• Respond immediately to crises, collaborating with the Clinical Director and Treatment

Team

• Oversee the Good Neighbor Policy: no smoking in the front, no idling cars, no loitering, censor any vulgarities and maintain a house level volume when outdoors
• Ensure facility is clean, safe and in compliance with Community Care Licensing regulations
• Maintain the integrity of the grounds and any facility property
• Provide support to group facilitators and primary therapists, including answering questions related to onboarding, paperwork, treatment notes, and company culture

Direct Service

• Make appropriate referrals for clients to other services
• Assists in the coordination, communication, and implementation of client discharge plan
• Manage milieu including: provide effective crisis intervention, address client behavioral issues, approve permission slips, attend Town Hall meeting every week to address client concerns
• Utilize individualized approach to client services
• Make arrangements for clients to attend available community programs, when clients have the need, identified by the treatment plan, which cannot be met by the program
• Provide on-call services for one week a month

Training and Monitoring

• Train staff in charting requirements
• Complete weekly occupancy report
• Update Master Schedule as needed
• Complete at least 20 hours of continuing education per year in areas relating to mental health and the care of the mentally ill, and/or administration

Universal Criteria

• Demonstrates respect for clients
• Behaves in an ethical manner per program’s policies and procedures
• Adheres to program’s policies and procedures
• Attends required trainings
• Be on-time for shift
• Follow dress code
• Provide proper notification of absence and tardiness in accordance with our Employee Handbook
• Performs duties in a self-directed manner
• Be flexible in accepting assignments
• Accept direction from supervisor
• Follows all agency and program safety rules
• Follows universal precautions
• Follow program’s procedures on vehicle and property maintenance
• Supervise completion of household chores to ensure facility is clean, safe and sanitary
• Utilizes creative and flexible approaches to accomplish tasks
• Utilizes customer service approach with clients, family members and community members

Qualifications

As per the Department of Health Care Services, the Program Director of a Transitional Residential

Treatment Program in a Social Rehabilitation Facility shall have the following qualifications prior to employment:

a. Bachelor’s degree in psychology, social work or any other related field (which includes at least 24 semester units in one or more of the following subjects: psychology, social work,

sociology, behavioral science and psychiatric nursing).

b. One (1) year full-time work experience in a community program that serves clients who have a mental illness.

c. Direct supervision of services to clients, with four (4) months in a position of supervising direct care staff.

• Attainment of at least 18 years of age.
• Education: Bachelor’s Degree in psychology, or social work preferred
• Experience: Two years of work at either a mental health program or clinical program with at least one year in a position supervising direct care staff preferred
• As an alternative to a Bachelors Degree a total of 3 years experience in providing direct services in the community to persons with mental illness, of which 6 months must be in a position of supervising direct care staff and graduation from high school or GED may be substituted.
• Knowledge: Understands tenants of psychosocial rehabilitation, counseling theory and ability to interpret regulatory requirements.
• Special Skills: Demonstrated ability to work as a team player. Excellent communication skills both oral and written.
• Other Requirements: Valid driver’s license, clean driving record and personal automobile insurance. Hiring is contingent upon receiving DOJ/FBI fingerprint clearance, a submission of a signed Criminal Record Statement (LIC 508), a TB test, and clearance on an employment physical. Current First Aid and CPR certification is preferred prior to employment.

Job Type: Full-time

Pay: $70,000.00 – $85,000.00 per year

Schedule:

• Monday to Friday

Application Question(s):

• “Are you comfortable defusing crisis situations?”

Education:

• Bachelor’s (Preferred)

Experience:

• Mental and/or Behavioral Healthcare: 2 years (Preferred)
• Supervising: 1 year (Preferred)

License/Certification:

• degree in psychology, social work or any other related field (Preferred)

Work Location: One location