Job Overview
Psychiatric Services Intake Coordinator
Site Location: West Salem Clinic | 1233 Edgewater St NW, Salem, Oregon 97304
Position Status: Full Time | Monday through Thursday
ABOUT US:
Northwest Human Services is a mission focused organization providing compassionate and professional medical, dental, psychiatry, mental health, and wraparound services for those in our community who need it most – uninsured individuals, families, the homeless, and migrant workers. Our multidisciplinary teams are fully integrated, allowing us to provide our patients with exceptional coordinated care. The leadership and Board of Directors at NWHS support our staff with a variety of training and development opportunities as we continue to expand our programs and community offerings. We strive to instill a workplace culture based on inclusivity, open communication, and positive support.
YOUR ROLE at NWHS:
Facilitate access to Psychiatry services for patients of the West Salem Medical Clinic and Total Health Community Clinic. Interfaces with a multi-disciplinary care team including Primary Care Providers, Behaviorist Health Care Consultants, and Mental Health Counselors. Works directly with the Clinics Operations Officer to develop policy and workflow and the Psychiatry Services Medical Director or delegate to perform preliminary screenings, initial assessments, and formulate treatment recommendations.
DUTIES:
- Facilitates access to Psychiatric Services by being an open and collaborative main contact point for colleagues. Is available in real time to trouble shoot, problem solve, and facilitate the progression of care in acute situations that arise within the primary care clinic as it relates to psychiatric services.
- Serves as primary point of access for all referrals into psychiatric care. Reviews all referrals for clinical appropriateness, collects historical data, and consults with care team member to coordinate, prioritize, and expedite intake. Organizes and facilitates the intake triage process of new referrals with the Psychiatric Services Medical Director or their delegate.
- Administratively supports the department by securing previous records, providing outreach efforts to ensure patients complete and return intake paperwork, reviewing and writing policy, and managing statistical data to guide department decisions.
- Oversees Mental Health Cohort in PreManage to ensure regulatory access timelines post hospitalization are met and to provide follow up care post Emergency Department utilization.
QUALIFICATIONS:
- Master’s degree in a mental health discipline or higher and at least two years of work experience, preferably in a psychiatric setting. Preference goes to those with a mental health license, actively working towards licensure, or eligible for licensure in the State of Oregon.
- Must be a collaborative teammate with a passion for serving the underserved.
- Must have experience working with persons who have mental health issues and those who are in emotional distress.
- Previous experience working in an integrated Patient Centered Medical Home is preferred.
Summary of Benefits: Our Board of Directors and Administration strives to provides a benefits program that is comprehensive, competitive within our industry, and affordable for our employees.
- Full Comprehensive Medical with 2 plans, Dental, and Vision
- Flex Spending Account
- Group Life: Short Term & Long Term Disability 100% paid by employer
- 403(b) retirement plan with 3% employer match
- 10 hours of monthly Paid Time Off based on FTE
- 7 ½ paid holidays each year + 2 floating holidays.
- Continuing Education Plan
- Employee Healthy Living Program
If you are interested in joining a team that makes a difference in the lives of many, please apply online!
http://www.northwesthumanservices.org/Employment.html
For more information, please contact the HR/Recruiting Department at:
Office: 503-588-5828 | Email: hr@nwhumanservices.org
Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.
All candidates who receive a written offer of employment will be required to undergo criminal records check.
Northwest Human Services complies with the Oregon COVID-19 Vaccination Requirement for Healthcare Providers and Healthcare Staff in Healthcare Settings. Every candidate who accepts a position with Northwest Human Services will be required to provide proof of being fully vaccinated against COVID-19 prior to starting employment (“Fully vaccinated” means having received both doses of a two-dose COVID-19 vaccine or one dose of a single-dose COVID-19 vaccine, and at least 14 days have passed since the individual’s final dose of COVID-19 vaccine). Details can be found on the Oregon Health Authority site here.
