Job Overview
Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and serve humanity.
Job Summary
This position is responsible for managing an assigned caseload of senior participants having long-term program participants’ needs, developing, implementing, and reviewing service plans, and working with other community resources in meeting/achieving the individual’s support needs.
Primary Duties
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.
- Participate as directed in the screening of new service requests within the program by means of and agency approved procedure which ensures that all individuals are adequately and appropriately served according to their individual needs and in accordance with existing Board policies and procedure and contractual requirements.
- Provide case management service through the development of service plans with program participants and their team as the means for implementing supports and developing effective alliances with senior participants.
- Provide on-going supportive and/or case management functions in accordance with the problems, needs, and the strategies identified within the service plan in order to help the program participants to achieve the stated goals and interests.
- Coordinate inter-agency planning and service coordination activities as to improve and enhance service continuity and effectiveness including include referrals to other community resources.
- Provide face to face reviews with the individual and hi/her team on a regular basis. Review the progress made in reaching service goals so that the service plan can be modified as necessary to ensure that the goals and objectives are being achieved. The frequency reviews will be determined by relevant requirements.
Additional Responsibilities
- Coordinate interdisciplinary team meetings held at position location.
- Support an inclusive environment for participants in senior centers.
- Completes case management assessment on all program participants entering caseload
- Develop individual service plans for program participants as the means for implementing supports and developing effective alliances with program participants, families, and senior center staff.
- Document all service contacts on a timely basis including face-to-face interviews, collateral and networking contacts, correspondence and maintains the case records in accordance with Fairfax County, ServiceSource’s and regulatory standards and requirements.
- Meet regularly with the immediate supervisor as a means of enhancing professional growth, reviewing, and processing the provision of case management services, and dealing with significant issues.
- Maintain cords to assure performance contract levels of service have been achieved and/or maintained.
- Perform other responsibilities as assigned.
Qualifications: Education, Experience, and Certification(s)
- Bachelor’s degree in Therapeutic Recreation or related field and a minimum 2 years’ related experience working with older adults and/or people with disabilities required.
- Certified Therapeutic Recreation Specialist (CTRS) by the National Council for Therapeutic Recreation Certification required.
- Valid driver’s license and/or access to reliable transportation to perform work-related travel required. Eligible drivers must have a good motor vehicle record (MVR).
Knowledge, Skills, and Abilities
- Must be able to establish and maintain positive working relationships with older adults and individuals with disabilities.
- Must be committed to a social inclusion model.
- Availability and willingness to lead multi-disciplinary teams
- Availability and willingness to work with cross agency teams.
- Proficiency in Microsoft Office skills, and the ability to become familiar with corporate specific programs and software.
- Excellent verbal and written communication skills.
- Detail-oriented and able to carry out work with the highest levels of accuracy.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk or hear. The employee is occasionally required to walk and sit. The employee may occasionally lift or move products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate to quiet.
What We Offer – for Benefit Eligible Employees May Include:
Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:
- Health coverage for you and your family through Medical, Dental, and Vision plans.
- Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
- A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
- Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
- To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.
- A generous paid time-off program in which the benefits increase based on your tenure with the company.
Successful ServiceSource employees connect with our mission, add value to the organization by striving to exceed performance expectations and embrace the diversity that each individual team member’s experiences bring to the collective organization’s strategic goals.
Set Aside Careers
Many of our employment opportunities are set aside through affirmative employment contracts to support our mission to provide employment opportunities for individuals with disabilities. Set aside positions require a documented disability and provide career opportunities in industries such as food service, mail service, total facilities management and administrative services. We invite you to learn more about the qualifications required and opportunities available through our set aside positions by
clicking here.
Staff Careers
Staff positions provide department, program and project support and management in the functional areas of rehabilitation services, operations and administration. These career opportunities are available to all qualified job seekers. We invite you to view our exciting career opportunities
here
.
NOTICE TO APPLICANTS
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, Genetic Information & Testing, Family & Medical Leave, Sexual Orientation and Gender Identity or Expression, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.
We are a drug-free workplace. Pre-employment background checks, including E-Verify, are required for all employment positions.
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