Social Worker MSW

Urban Resource Institute

Job Overview

Position Overview

Urban Resource Institute (URI) provides quality, compassionate, and innovative client-centered services to victims of domestic violence, homeless families, and people with intellectual and developmental disabilities so that they may lead the safest and fullest lives possible. For nearly 40 years, URI has been providing lifesaving services and developing new programs to improve the lives of vulnerable New Yorkers, with a particular focus on survivors of domestic violence. It is the only organization in New York City and one of the few nationally that extends these services to pets.

This is an exciting time in URI’s history, as the organization recently merged with the Center Against Domestic Violence, an organization that works toward a society free of violence and abuse. The combined organization under the Urban Resource Institute umbrella will have the capacity to shelter nearly 1,200 women, men, and children at any given time, making it the largest provider of domestic violence shelter services in New York State and the nation.

Position Requirements, Education & Essential Skills

  • Provide direct, client-driven, comprehensive case management services to help clients resolve or mitigate barriers to securing and maintaining safe and appropriate services.
  • Assist clients to develop client-driven goals, and safety, housing, financial and self-sufficiency plans that are solution-focused and based on clients’ strengths.
  • Develop and monitor individualized service plans for the client with short and long-term goals, and assist clients in accessing services.
  • Facilitate educational groups and workshops for clients on skills to maintain safety and understand the dynamics of domestic violence.
  • Conduct intake interviews to assess callers for eligibility for shelter.
  • Engage residents in initial and ongoing services, through individual and group supportive counseling and safety planning.
  • Develop and maintain housing referral resources, and assist residents in the process of locating and securing permanent housing, in partnership with the housing specialist, where available.
  • Identify appropriate community resources and assist residents by providing information, advocacy and referrals to address the families’ individualized needs.
  • Assess residents’ vocational and educational needs, aptitudes and interests, and identify and coordinate appropriate referrals.
  • Assist residents to understand, secure and maintain public benefits, including cash assistance, food stamps, and Medicaid, by providing education and direct advocacy.
  • Conduct mental health assessments of residents by completing comprehensive functional evaluations.
  • Coordinate mental health/psychiatric care and referrals.
  • Provide brief psychotherapy sessions.
  • Participate in training seminars conducted to enhance and develop appropriate skills.
  • Attend individual case supervision, group supervision, case conferences, and staff meetings.
  • Function independently in time of facility coverage, including, responsibility for appropriate action in crisis situations per agency procedures.
  • Regularly assess the safety and well-being of clients.
  • Schedule appointments for residents’ physical exams.
  • Handle hotline calls and complete assessments.
  • Coordinate on-site services such as for child care, child therapy and recreation.
  • Collaborate directly with staff affiliated with URI’s LEAP, PALS and Economic Empowerment programs to help support clients with their unique needs.
  • Identify concrete needs and provide assistance on an as-needed basis.
  • Other duties as requested based on department, program and/or organizational needs.

Required Knowledge, Skill And Experience

  • Commitment to the vision and mission of Urban Resource Institute.
  • Passion for Urban Resource Institute’s mission and core values
  • Master’s Degree in Social Work (MSW) with at least one (1) year of counseling experience, preferably in a residential shelter.
  • One (1) year of crisis counseling experience, preferred in a residential shelter for victims of domestic violence, and experience and demonstrated skills in group counseling.
  • Must have training and experience in assessing the vocational and educational needs and aptitudes of clients, experience engaging clients through the process of obtaining Public Assistance, Medicaid and other benefits.
  • Must be knowledgeable and sensitive to domestic violence issues.
  • Must possess a demonstrated ability in delivering client services including: communication and listening skills, understanding of human interaction and personality development, the ability to write and record case documentation, and demonstrated skills in group counseling.
  • Employee must be computer-literate and must have knowledge of Microsoft Office Applications.
  • Must have the ability to be flexible with schedule as needed.
  • Excellent written and verbal skills.

Interested candidates may forward a copy of their resumes to for consideration.

Urban Resource Institute provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.

Founded in 1980, Urban Resource Institute (URI) is committed to the vision of a world free of domestic violence, homelessness, poverty, and trauma, where individuals, families, and communities are safe, stable, and thriving. URI works across the spectrum of prevention, intervention and services to empower individuals, families, and communities, particularly communities of color and other disenfranchised populations, to increase their safety and resiliency. URI is the oldest licensed provider of domestic violence shelter and services in New York State, with 40 years of impact capped in the last five years with significant achievements and expansion leading to its position as the largest provider of domestic violence shelter services in the country. This expansion has afforded URI the ability to serve individuals who have traditionally experienced barriers to accessing shelter services, such as singles and families with pets.

Today, URI is maximizing the impact of organizational growth, expanding its positioning as an Innovative service provider, an influential leader and “Employer of Choice” in its field. URI has annual operating budget of approximately $98 million, more than 700 employees and the capacity to provide services to over 40,000 individuals annually. The organization operates in more than 20 locations around New York City and is recognized as a valued thought-leader in the sector across the US and beyond.

Seniority Level

Entry level


  • Non-profit Organization Management
  • Individual & Family Services
  • Hospital & Health Care

Employment Type


Job Functions

  • Other

Estimated pay range

This range is estimated for Social Worker MSW jobs in New York, NY at similar companies. Actual pay may be different. 

Base pay range

$48,000/yr – $67,000/yr

More Information

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