Support Services Specialist

Harbor Behavioral Health

Job Overview

Harbor is seeking a Support Services Specialist to provide front desk support in Perrysburg. Position is full-time (40 hours per week) Monday – Friday. 1st and 2nd shifts available.

Job Duties:

  • Answers all calls in a professional, warm, courteous, and efficient manner in accordance with organization’s customer service efforts. Transfers calls to voice mail or takes accurate written messages and proper and prompt delivery.
  • Answers all incoming calls from clients regarding their appointments which include new and follow-up appointments, cancellations, and rescheduling.
  • Ensures that clients are announced to appropriate staff person.
  • Schedules ongoing appointments for other Harbor locations.
  • Collects payments from clients as required. Reconciles cash box and completes deposit or distributes cash drawer to designated person, as assigned.
  • Performs opening/closing duties as assigned.
  • May float to other locations as needed.


  • High school diploma or equivalent required with two years of closely related office experience strongly preferred.
  • Must have previous experience in data entry.
  • Excellent customer service skills, flexibility, strong multi-tasking skills, and excellent organizational skills required.
  • Must be proficient and accurate in computer use, including Microsoft Word.
  • Knowledge of skills to work with youth/adults affected by trauma preferred.

About Harbor:

  • A leading provider of mental health and substance use treatment for over 100 years
  • 350+ clinical staff serve over 24,000 clients across multiple locations and in the community each year
  • Services ranging from counseling, pharmacological management, primary care, psychological testing, case management, substance use treatment, residential services, vocational program, and more!

Why Work for Harbor?

It is fast-paced and challenging, but you will have a lot of fun in the process. You will have the opportunity to meet other motivated individuals who are also making a positive impact at our company. Harbor is committed to investing our resources in you! Some benefits of working with Harbor include:

  • Medical, dental, and vision coverage
  • Retirement plan with company match
  • Generous paid time off, sick time, and paid holidays
  • Tuition and professional license reimbursement programs
  • Clinical supervision hours offered
  • Employee referral bonuses
  • Ability to make a difference in your community!

*Please note that Indeed’s algorithm selects a rate for the position and does not reflect Harbor’s pay scale

Job Type: Full-time

Pay: $13.00 – $19.00 per hour


  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance


  • 10 hour shift
  • 8 hour shift


  • High school or equivalent (Preferred)

Work Location: One location

More Information

Job Location

Apply for this job
Behavioral Health Jobs logo

We are the first-of-its-kind and leading source for jobs and career information in Behavioral Health. Behavioral Health Institutions and job seekers trust because we bring together job opportunities and job seekers specific to the Behavioral Health industry. By bringing together Behavioral Health jobs and job seekers, we are helping all in the Behavioral Health arena cut through the noise and clutter, so they can advance their careers and help employers attract the very best team members.

Contact Us

Behavioral Health Jobs, Inc.
Radnor, Pa.