Care Coordinator-Integrated Health Home

Overview:

UnityPoint Health – Waterloo

Black Hawk Grundy Mental Health Center

Full-time; Generally 8:00 am – 4:30 pm; M-F

This position is responsible to respond to the needs of adults with a Serious Mental Illness (SMI) or Children with Serious Emotional Disturbance (SED) using a patient-centered approach which removes silos of care and supports an integrated system. This position will provide whole-person care coordination across medical, behavioral, and social service community systems.

• Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what’s right for the people we serve.
• Benefits – Our competitive Total Rewards program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you’re in.
• Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
• Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
• Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

https://dayinthelife.unitypoint.org/

Responsibilities:

• Develop, implement, and monitor care coordination plans.
• Address treatment barriers for each low to moderate risk patient. Refer high risk patients to Nurse Care Manager.
• Educate members related to health information, referral to resources, etc. Communicate and coordinate services with other health and social service providers.
• Promote patient’s health and ensure that all personal health goals are included in person-centered care management plans.
• Conduct home visits, contact members by phone, attend meetings, staffing, care plan conferences, etc. related to enrolled members.
• Documentation of services using the Center’s Electronic Health Record and other Provider Portals as required.
• Completion of health assessments and other requirements outlined by funders
• Maintain patient confidence and protect operations by keeping information confidential.
• Participation in meeting performance measures and continuous quality improvement activities, including data collection, tracking, and analysis.
• Adhere to all policies and procedures set forth by UnityPoint Health and other funding sources.
• Accomplish all tasks as appropriately assigned or requested.
• Assist in the recruitment and enrollment process of new members
• Collaborate with physicians, consumers, members, visitors, staff, and the health care community.

Qualifications:

Minimum Requirements:

• Bachelor’s Degree in a Human Service-related field
• Valid driver’s license
• Write read, comprehend, and speak fluent English

• 1 year working with adults and/or children with mental illness
• Ability to form good working relationships with clients
• Knowledge of working with adults and children with mental illness.
• Knowledge of community resources