Job Overview
Overview:
BH Parent Support Specialist – MRSS
The Behavioral Health Acute Services Parent Support Specialist (PSS) is responsible for providing support to caregivers during mobile response and stabilization services for behavioral and mental health crisis. This role is specifically designed for a parent/guardian who has firsthand experience caring for a child with a mental health diagnosis and has lived experience of navigating the mental health system
Schedule: (Part Time, Benefits Eligible) Training: 4- 8hr shifts. After training 2-12hr and 2-6hr shifts
Location:
Behavioral Health Pavilion
444 Butterfly Gardens Drive
Columbus, Ohio 43215
Why Nationwide Children’s Hospital?:
Why Nationwide Children’s Hospital?
The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children’s Hospital, Where Passion Meets Purpose.
Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining, and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission.
We’re 14,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we’ll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere.
Ask anyone with a Nationwide Children’s badge what they do for a living. They’ll tell you it’s More Than a Job. It’s a calling. It’s a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere.
Nationwide Children’s Hospital. A Place to Be Proud.
Responsibilities:
- Provides emotional support and promotes empowerment for caregivers involved in mental health crisis. Works collaboratively with a multidisciplinary team within the community supporting crisis intervention and de-escalation.
- Makes contact (phone call/face to face) within 24 hours of identified crisis to begin building rapport/engagement and identifies the needs and goals of the caregiver. Provides non-judgmental emotional connection throughout and stabilization phases to caregiver.
- Promotes the well-being of the family system by supporting positive approaches and methods for addressing day to day needs, including the caregiver’s own needs for self-care. Models’ resilience, recovery, hope, and decreases sense of isolation.
- Provides informational and educational support and assists with navigation of educational, mental health, developmental disability services, and other community services/organizations.
- Models’ effective communication skills and advocacy to assist parents/guardians in communicating needs and concerns to multi-disciplinary team and systems.
- Increases sense of self-efficacy and encouraging parental activation by helping parent to understand needs of child/family, accessing natural supports, and navigating community resources.
Qualifications:
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Education:
- High School Diploma or High School Equivalency Diploma
Experience:
- Knowledge of Family-Centered Care principles and resources, required
- Firsthand experience as a primary caregiver for a child with a mental health diagnosis & has been involved in mental health services
Minimum Physical Requirement:
- Hand use: grasping, gripping, turning(Constantly)
- Repetitive hand/arm use (Constantly)
- Computer Skills (Contstantly)
- Driving Motor Vehicles (Frequently)
- Flexing/extending neck (Frequently)
- Bend/twist; Squat/kneel; Climb stairs/ladder; Standing/walking/sitting (Frequently)
- Assisting with physical holds/manual restrains, escorts of agitated or aggressive patients (Occasionally)
EOE/M/F/Disability/Vet.
