Job Overview
Shelter Plus Care Case Manager
Normal Work Hours/Days: 8am-4pm Monday through Friday. Flexibility required for varied work hours based on program need and individual client requirements. Some evening and weekend hours work will be required.
The Shelter Plus Care Case Manager position is responsible for the provision of an array of mental health services to individuals living with serious mental ill and experiencing homelessness based on the HUD definition of homeless residing in independent living apartments supported through the Shelter Plus Care Housing Grant.
Primary Job Functions:
- Responsible for providing intensive on-site one-on-one training to individuals with mental illness experiencing homelessness and assistance in independent and basic living skills.
- Responsible for accessing a wide range of community services based on individual needs.
- Responsible for providing necessary transportation to individuals.
- Responsible for assessing individual needs and devising individualized needs assessment and case plan.
- Responsible for developing and adequately maintaining detailed and accurate individual records.
- Responsible for maintaining detailed HUD information through HMIS (Homeless Management Information System) as required through the federal grant.
- Responsible for collaborating with partner agency Jefferson County Housing Authority in maintaining individual’s housing voucher.
- Any and all other duties as assigned by the supervisor.
Minimum Qualifications:
- Bachelor of Arts or Bachelor of Science in a human service related field. Two years of experience working with individuals living with mental illness. Experience with working with individuals experiencing homelessness.
- Valid Alabama driver’s license and driving record acceptable to agency automobile insurance carrier for inclusion on agency policy. Suitable automobile to permit the required travel. Must show maintain car insurance equal to or in excess of the State of Alabama standards for automobile insurance coverage.
- This position requires completion of the State of Alabama Adult Serious Mental Illness case management training.
Knowledge, Skills, Abilities:
- Knowledge of mental illness, symptoms and treatment regimens.
- Ability to work autonomously
- Knowledge of the special needs and behavioral characteristics of individuals experiencing serious mental illness.
- Knowledge of the community and available community resources.
- Knowledge of the rules and regulations governing the human series provider agencies in the catchment area.
- Knowledge of the legal and ethical issues relative to confidentiality of individual records and the ability to interpret and apply them within the scope of the position.
- Ability to communicate effectively with a multi-disciplinary team.
- Working knowledge of developing needs assessments and case plans.
- Ability to document activities and maintain records in a timely fashion.
- Skills in interpersonal relationships and dynamics.
- Considerable written and expressive communication skills.
- Acquainted with the use and side effects of psychotropic medications.
