Veterans Case Manager

ABOUT US

Transition Projects provides individuals with the services, resources and tools they need to end their homelessness, secure housing, and maintain that housing. Through 11 unique locations across the Portland metro area, our team of over 300 assists more than 10,000 people each year.

WHY TPI:

Competitive Benefits

• 95% company paid Health & Wellness Benefits
• Generous paid time off. Up to 10 days per year, 1st year worked.
• 11 paid holidays plus quarterly mental health days to be used at employee’s discretion
• 2 Employee Assistance Programs
• Amazing 401k plan starting at 4% match
• Professional Training Reimbursement fund
• Access to Public Service Loan Forgiveness for eligible employees

GENERAL RESPONSIBILITIES

This position provides outreach as part of a team delivering mobile navigation and assessment services to people experiencing homelessness. This team will provide equitable access to the coordinated access system, assess and triage people for housing and other resources, and build linkages to under-served communities. This dynamic position is highly mobile across the county and requires strong coordination and engagement skills. COVID Vaccine Mandate: Transition Projects has a vaccine mandate. Proof of vaccine must be provided at time of hire – OR you may seek a religious or medical exemption. Thank you for your support in keeping our employees, and those who we serve, safe.

SPECIFIC RESPONSIBILITIES:

• Provide outreach and engagement to people experiencing homelessness in a manner that focuses on safety, trauma-informed approaches, and relationship building to assist people to connect to needed shelter, housing, and needed services.
• Administer VI-SPDAT and VAT tools for Coordinated Access prioritization for Permanent Supportive Housing.
• Navigate individuals as needed to obtain documents necessary for housing placement.
• Participate in Coordinated Access for Adults System Case Conferencing meetings to
• Coordinate with agency staff to provide consistent quality and comprehensive services to participants.
• Create and maintain relationships and resource knowledge specific to the population served.
• Attend staff meetings, case management meetings, and partner meetings as assigned.
• Maintain accurate, updated, and comprehensive participant files.
• Maintain accurate and updated documentation of services in HMIS.
• Provide monthly reports as requested.
• Other duties as assigned.

PERFORMANCE REQUIREMENTS

Each Transition Projects employee must:

• Represent the organization professionally at all times.
• Serve as a positive role model to staff, participants, and guests.
• Maintain positive relations with program participants, volunteers, co-workers, staff from other agencies, agency funders, and the general public.
• Be tested for TB within 30 days of hire and be retested at least annually thereafter throughout employment.
• COVID Vaccine Mandate: Transition Projects has a vaccine mandate. Proof of vaccine must be provided at time of hire – OR you may seek a religious or medical exemption.
• Acquire First Aid/CPR/AED certification within 30 days of hire and be retested biannually thereafter throughout employment.
• Complete Bloodborne Pathogens and Narcan Training within 30 days of hire and be retested annually thereafter throughout employment.

PHYSICAL/MENTAL REQUIREMENTS

The physical and mental demands described here are representative of those that must be met by an employee, with or without accommodation, to successfully perform the essential functions of this job.

• Hearing and vision adequate for interaction with participants, interaction with staff, and interaction with the general public.
• Hearing adequate for telephone work. Vision adequate for close work.
• Hand and finger dexterity adequate to operate standard office equipment.
• Ability to walk, bend, stand, sit, reach, stoop, pull, squat, and climb stairs.
• Sitting at a desk completing paperwork and working on a computer for lengthy periods.
• Mobility to allow responsive traveling to participant residences located around the metro area.
• Ability to perform CPR for fifteen minutes continuously.

MINIMUM QUALIFICATIONS

The right individual for this position has a passion for helping others and a desire to work in an organization that serves people who are experiencing poverty and homelessness.

• Applicants must possess a Bachelor’s degree (graduate degree preferred) with 1-year experience in case management and 1-year experience working with homeless persons, or
• Have had 3 years experience working with homeless populations with at least one of those years performing case management for that population.
• Demonstrated ability to interact with other agencies in developing and providing services to participants; including ability to advocate on behalf of participants for services with other agencies.
• Demonstrated knowledge of chemical dependency and mental health issues and appropriate treatment resources.
• Demonstrated ability to serve people competently and effectively from historically underserved communities, with specific focus on communities of color.
• Ability to identify and work effectively with property and building managers, developing positive long-term relationships.
• Demonstrated ability to work as part of a team in the delivery of services to participants.
• Computer literacy. Demonstrated ability to use word processing, database, spreadsheet, e-mail, and Internet programs.
• Demonstrated ability to maintain accurate and comprehensive participant files.
• Demonstrated ability to prepare accurate and comprehensive statistical and narrative reports.
• Valid driver’s license, liability insurability, and possession of reliable transportation, or otherwise capable of responsive off-premises mobility.

Job Type: Full-time

Pay: $19.98 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• How many years of experience do you have working with people experiencing homelessness?

Experience:

• Case management: 1 year (Preferred)

Work Location: One location